Unified Police Department
  • 05-Dec-2017 to 19-Dec-2017 (MST)
  • Dispatch
  • Salt Lake City, UT, USA
  • 15.32
  • Hourly
  • Full Time

Health, Dental, Vision, 401(k), 457, Roth and Roth IRA


JOB SUMMARY
UPD Dispatchers answer emergency and nonemergency calls, obtain critical information from callers, enter information on the computer, dispatch officers on calls, monitor radio traffic, and provide quick response to emergencies.
ESSENTIAL FUNCTIONS
The Dispatcher position provides a broad range of support to the Unified Police Department. Office duties include, but are not limited to:
• Operating telephone, radio and computer-aided dispatch systems for the Unified Police Department to receive emergency and non-emergency requests and to disseminate information;
• Screening, processing and receiving calls;
• Dispatching police units and maintaining radio coverage;
• Processing inquiries on traffic stops such as information on driver's license, motor vehicle registration and/or criminal activity, including warrants checks and verifying warrants;
• Preparing and broadcasting Attempts to Locate (ATL);
• Calling out wreckers;
• Locating and summoning business associates, parents or other responsible parties;
• Performing other related duties as assigned.
EXPERIENCE/EDUCATION REQUIREMENTS
• Must be a U.S. citizen
• Must be 18 years of age
• Must have a high school diploma or equivalent (GED)
• Preference may be given to applicants that have experience in emergency dispatching, customer service, clerical, criminal justice, or call center experience;
KNOWLEDGE, SKILLS AND ABILITIES
• Ability to work various shifts;
• Must be able to pass the Unified Police Department background check and drug screen;
• Ability to: understand radio transmissions, speak clearly and be easily understood by radio;
• Prioritize under time constraints and to multi-task;
• Adhere to prescribed routines and practices;
• Maintain accurate records;
• Assist the public cooperatively and courteously;
• Establish successful working relationships with individuals of diverse backgrounds;
• Communicate effectively in a variety of medias;
• Knowledge of telephone etiquette and complaint-taking techniques;
• Demonstrate proficiency in use of computers and associated software.
• UPD will schedule qualified applicants for a type test and data entry test with a passing score of 35 net words per minute. (Applicants will be notified of the date and time the test will be held).
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
The position of Dispatcher, like any other job, has both advantages and disadvantages. On the positive side, the work can be extremely interesting and challenging. The work also entails some negative aspects.
• Ability to work shift work as well as work Saturdays, Sundays and holidays.
• Ability to sit and work at a computer keyboard for extended periods of time.
• Ability to respond quickly and calmly under stressful conditions and time constraints.
IMPORTANT INFORMATION REGARDING THIS POSITION
Background Investigation – After a conditional offer of employment is made, the Unified Police Department will conduct a comprehensive background investigation. The investigation includes but is not limited to, past work history, a criminal history check and a credit history check.
Note: Salary Upgrade – each newly hired merit employee will serve a 1 year probationary period and after successful completion of this probationary period and all required certifications, the employee is given all status and rights of a merit employee. Following the completion of the probationary training period and successfully completing all necessary POST/dispatch training, the employee will be given the career ladder upgrade to the position of Dispatcher, grade 19.

Unified Police Department
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